You can never be too careful when it comes to making payments. It is our primary responsibility to ensure that you feel safe while making an online purchase.
You can pay using a Credit Card, Debit Card, JioMoney or Net-banking option. All these are prepaid methods of placing an order. You can also place an order using "Cash on Delivery" method. All payment methods depend on your pin code, so please ensure that you check your pin code to find out the available methods of payment over there.
We understand that you might want to pay for an order by cash. That’s why we’ve got a very convenient option where you can pay at your doorstep before receiving the package and signing the delivery sheet.
You should not be asked to pay anything extra for the order. Only whatever is mentioned on the invoice can be paid. Please let us know if you’ve been bothered otherwise.
All orders above Rs.999 will be shipped free of cost. For any orders below Rs.999, a nominal fee of Rs.99 would be applied.
Unfortunately, at this time we accept only INR at shopup2z.com.
We ensure that an Order ID is confirmed only once our bank receives the payment from your bank. Sometimes, due to unforeseen reasons, the amount might be debited from your side but wouldn’t have been received by us yet. Give us a buzz and we'll sort it together.
We encourage you to avoid accepting any package if it is in a tampered state. However, our courier person will hand over the package to you to open only once the payment has been made.
That's a nice thought! We can gift-wrap a product for you at Rs.35/- per order. To ensure that the recipient doesn't pay for their own gift, we insist that for a gift wrapped order, the mode of payment would have to be online.
If you want to have each product packed separately, we recommend that you place an order for each product individually.
Yes, you would notice EMI eligibility for a product on its description page, if it is applicable.
The EMI offers and rates vary from time to time and also from one bank to another. After selecting the EMI option on the payment page, we request you to check the offers available in the payment gateway page.
If you are returning or cancelling an order, a refund of the invoice amount will be initiated towards your bank within the regular timelines. However, the amount payable towards your credit card will have to be taken up with your bank; as we will go ahead and refund the entire amount.
Sorry! Currently, this option is available only on www.shopup2z.com
We at shopup2z.com will not charge any processing fee while making a purchase using EMI option. However, there might be a minor processing fee of 0.10% of the order value levied by the payment gateway or your bank.
E.g. If the order value is Rs.9000, the processing fee charged by the payment gateway might be Rs.9
When an EMI is processed, your credit card company would pay us the entire amount in order to process the shopup2z.com Order ID. After that is done, the bank should convert the said amount into EMIs. For any issues, we’ll request you to get in touch with your bank for sorting this out.
Unfortunately, that option is available only if you have a Credit Card.
While most of the popular banks are participating in this scheme, we request you to check this information in the payment gateway.
Only MasterCard and Visa credit cards can be used to avail the EMI offer.
JioMoney is a revolutionary App that makes life easier by not having to worry about paying by cash, and instead can be used to make payments to various merchants or friends digitally and securely. It can serve as a one-stop to save your financial details and make transactions, pay your utility bills and much more.
On the payment page, along with other modes of payment, you would find JioMoney as an option. Select that and confirm the payment. You would be routed to the JioMoney portal to sign in to your account; where you can pay with the available money in your JioMoney wallet.
To do that, the App needs to be downloaded onto your mobile device.